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Visiting Mallorca with quality and awards in their cases

From 25 April to 2 May Sabine Bartsch, TUI Hotel Consulting and Quality Management, met with TUI hotel partners and hotel chains for talks in Mallorca. She visited a different holiday destination every day: Alcudia, Can Picafort, Cala Ratjada / Capdepera, Cala Millor, Colonia Sant Jordi,


TUI Holly best known hotel award at travel agencies

TUI Holly and TUI Top Quality with new design


Number of customer responses in the TUI customer survey rises

Good News: In summer 2015 the percentage of TUI Deutschland customers that gave us feedback after their holiday increased by 3.2 percent over the previous year to an impressive 11.5 percent. The percentage of 1-2-FLY responses also improved by 2 percent to reach 8 percent. Sonja Spier of


TUI invites: 250 Turkish hoteliers to Belek

On 17 February around 250 Turkish hotel partners of TUI, 1-2-FLY and Airtours accepted  the invitation from Stefan Baumert, Head of PM & Trading, and Patrick Hogrefe, Head of PM Turkey and Bulgaria, and met at the Hotel Riu Kaya Palazzo in Belek on the Turkish Riviera. Stefan Baumert


TUI Holly and TUI Top Quality 2016

100 hoteliers will be pleased and proud to have won a TUI Holly award. Here is a list of the TUI Holly winners for the 2015/16 season. Award ”TUI Top Quality“ for hotels placed within top 250: Here is a list of the TUI Top Quality winners for the 2015/16 season.


Updated and streamlined TUI guest survey

Last summer after returning from his holiday a guest of TUI, 1-2-FLY, airtours, ROBINSON or MAGIC LIFE needed about 20 minutes to complete the guest survey. Around half of those who took part in the survey found that ”long“ or even ”too long“. Some of those taking part did not reach the end of the


Additional award TUI Top Quality: Certificates and insignia arrive in the hotels

At the end of the 2014 summer season the new quality award ”TUI Top Quality“ was presented for the first time. In May the Quality Management team dispatched the certificates and insignia for the winning hotels to the holiday destinations. ”TUI Top Quality“ was introduced in addition to the ”TUI

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