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Publication online of results of the TUI guest survey starting from first assessment

For the 2015 summer season we will make an important change to the presentation of the results of our guest survey:We will publish online the opinions of our guests starting from the first assessment.Up to now we have shown the results only when feedback from at least 30 guests has been received


Quality is decisive for a booking!

Adjustment of the TUI Holly assessment period/Additional award for hotels placed in up to 250th position


Participation of your guests in the TUI guest survey after they have returned home

Dear valued partner,From the beginning of the summer season 2014 we have been carrying out our guest survey exclusively online. Unfortunately many hotels had to wait several months before they received the minimum number of 30 guest responses necessary for an assessment.Indeed some of you have not


TUI Mystery Checker with mountain backdrop

In September TUI Hotel Consulting carried out Mystery Checks in three of our Swiss partner hotels. The checks were part of a range of activities that Swiss Tourism performed within the framework of a key account strategy with TUI Deutschland. The aim of Swiss Tourism is to raise the performance and


A constructive cooperation: Domenèc Biosca Vidal and TUI Hotel Consulting

Domenèc Biosca Vidal, a well-known Spanish professor of tourism management, not only is the president of Educatur, but also the author of 30 books and over 2,000 publications on service and quality in tourism. Last September he gave a keynote speech on this subject at an event organized for Spanish


Over 200 TUI hoteliers meet in Antalya

At the invitation of Product Management and TUI Travel Purchasing over 200 Turkish hotel partners met on 2 April at the TUI Premium Reisewelt hotel Riu Kaya in Belek Palazzo.  The participants were welcomed by Florian Fleischer, Head of Product Management East Med, and Sofie Van Den Driessche,


Pleasant surprise for the winners of the TUI guest survey

Twelve TUI guests received some happy news at the beginning of this year when the winning names were drawn for the TUI guest survey Winter 12/13 and Summer 2013.Jennifer Fischer, TUI Quality Management, and trainee Lisa Dittrich, drew the names of the winners for the holiday stays at ROBINSON, Club

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