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10.11.2014

Participation of your guests in the TUI guest survey after they have returned home

Dear valued partner,From the beginning of the summer season 2014 we have been carrying out our guest survey exclusively online. Unfortunately many hotels had to wait several months before they received the minimum number of 30 guest responses necessary for an assessment.Indeed some of you have not

07.10.2014

TUI Mystery Checker with mountain backdrop

In September TUI Hotel Consulting carried out Mystery Checks in three of our Swiss partner hotels. The checks were part of a range of activities that Swiss Tourism performed within the framework of a key account strategy with TUI Deutschland. The aim of Swiss Tourism is to raise the performance and

04.07.2014

A constructive cooperation: Domenèc Biosca Vidal and TUI Hotel Consulting

Domenèc Biosca Vidal, a well-known Spanish professor of tourism management, not only is the president of Educatur, but also the author of 30 books and over 2,000 publications on service and quality in tourism. Last September he gave a keynote speech on this subject at an event organized for Spanish

29.04.2014

Over 200 TUI hoteliers meet in Antalya

At the invitation of Product Management and TUI Travel Purchasing over 200 Turkish hotel partners met on 2 April at the TUI Premium Reisewelt hotel Riu Kaya in Belek Palazzo.  The participants were welcomed by Florian Fleischer, Head of Product Management East Med, and Sofie Van Den Driessche,

27.02.2014

Pleasant surprise for the winners of the TUI guest survey

Twelve TUI guests received some happy news at the beginning of this year when the winning names were drawn for the TUI guest survey Winter 12/13 and Summer 2013.Jennifer Fischer, TUI Quality Management, and trainee Lisa Dittrich, drew the names of the winners for the holiday stays at ROBINSON, Club

18.02.2014

FITUR 2014

On 22 and 23 January Sabine Bartsch, TUI Quality Management and Hotel Consulting, was at FITUR and presented quality data and gave individual consulting recommendations in more than 20 meetings with Spanish hoteliers and hotel chains, such as Sol Melia, Insotel and Fuerte Hotels. FITUR, one of the

18.11.2013

Short interview with Utku Celebi, Assistant GM Puravida Seno, Best Hotel Eastern Mediterranean

How did you and your team react when you found out you had won the TUI Holly category for Best Hotel Eastern Mediterranean?We were of course overjoyed. It is a privilege to be awarded a TUI Holly and be recognised as one of the best hotels in the TUI portfolio. That we made third place in the

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