Individual Hotel Consulting for your success

More and more holidaymakers leave reviews after their trip, which other travellers use to inform themselves prior to booking. Thus, the satisfaction of your guests and the quality of your hotel are immediately apparent online.

Only satisfied guests will book their next holiday with you again, only happy customers will leave positive reviews, and only with both of these aspects can your hotel establish long-term success.

We provide you with various tools that help you to identify room for improvement in your hotel and increase your quality and competitiveness in the long term. Here we recommend the following three steps:

We show the current strengths and weaknesses of your hotel and lay the foundation for further action.

Our trainers coach your employees in your hotel and arrange each workshop individually according to your wishes - including a certificate for all participants.

The TUI Holly / TUI Top Quality Analysis gives you an overview of which areas can decisively improve your position in the TUI Holly / Top Quality ranking.

We look forward to supporting you!

Your TUI Hotel Consulting Team

Our Bestsellers

All year

Regular comparison of your hotel’s performance with other hotels in the TUI Holly ranking.

Beginning of season
One-week training of your kitchen team in optimised kitchen workflows, menu planning and selection of dishes and drinks.

During the season
The Mystery Check gives you an unique opportunity of seeing your hotel from the guests’ perspectives and making objective evaluations.

All year
Become an expert in Online Reputation Management! Improve the online appearance of your hotel on Social Media, review sites and further online channels.


What do you get in the TUI Quality Support newsletter?

Our newsletter appears every eight weeks. It offers you this content and advantages:

  • The latest information and trends related to hotel quality

  • News from the TUI world and on the TUI guest survey

  • Information on when our contact persons are at your hotel and available for face to face meetings.

Subscribe to the TUI Quality Support newsletter here: