Our whole experience goes into supporting you.
We place a range of instruments at your disposal to help you identify the improvement potential in your hotel and to further increase your quality and competitive edge.
TUI HOLLY and TUI Top Quality: Symbols for first class hotels.
The majority of travellers look at assessments from other holidaymakers before booking.
Your opportunity for more growth and profit.
Analyses show that a high level of guest satisfaction drives growth in bookings, whereas a lower level leads to serious losses.
Individual Hotel Consulting for your success
More and more holidaymakers leave reviews after their trip, which other travellers use to inform themselves prior to booking. Thus, the satisfaction of your guests and the quality of your hotel are immediately apparent online.
Only satisfied guests will book their next holiday with you again, only happy customers will leave positive reviews, and only with both of these aspects can your hotel establish long-term success.
We provide you with various tools that help you to identify room for improvement in your hotel and increase your quality and competitiveness in the long term. Here we recommend the following three steps:
We show the current strengths and weaknesses of your hotel and lay the foundation for further action.
Our trainers coach your employees in your hotel and arrange each workshop individually according to your wishes - including a certificate for all participants.
The TUI Holly / TUI Top Quality Analysis gives you an overview of which areas can decisively improve your position in the TUI Holly / Top Quality ranking.
We look forward to supporting you!
Your TUI Hotel Consulting Team
Regular comparison of your hotel’s performance with other hotels in the TUI Holly ranking.
Beginning of season
One-week training of your kitchen team in optimised kitchen workflows, menu planning and selection of dishes and drinks.
During the season
The Mystery Check gives you an unique opportunity of seeing your hotel from the guests’ perspectives and making objective evaluations.
Become an expert in Online Reputation Management! Improve the online appearance of your hotel on Social Media, review sites and further online channels.
TUI QUALITY SUPPORT NEWSLETTER
What do you get in the TUI Quality Support newsletter?
Our newsletter appears every eight weeks. It offers you this content and advantages:
The latest information and trends related to hotel quality
News from the TUI world and on the TUI guest survey
Information on when our contact persons are at your hotel and available for face to face meetings.
Subscribe to the TUI Quality Support newsletter here: