NEW! TUI Restaurant Feedback
Collect Feedback with the terminal and improve the restaurant experience of your guests!
With our feedback terminal you can collect your guests‘ feedback in just a few seconds right after their restaurant visit. The online dashboard shows an analysis of the feedback in real time. You will be notified immediately with push notifications on your phone – to act right away!
It‘s an easy concept:
Happy guests like to book again and recommend the hotel to their friends. Food & Beverage is the most important factor of the overall satisfaction in the hotel
(Source: TUI Customer Questionnaire Summer 2017)
In three steps to happier guests!
1. The terminal moves into your hotel!
The delivered terminal can be assembled within a few minutes
Thanks to the resilient material, you can also place the terminal in outdoor areas
In case of questions, the technical support is happy to help
2. Your guests are in demand!
Filling out the questionnaire only takes less than a minute
The questionnaire is already programmed in the tablet and can be adjusted to your restaurant
3. Benefit from the professional analysis!
Real time analysis in the dashboard
If desired, you can receive push notifications on your smartphone about predefined words (e.g. „too salty“ or „dirty“)
Reports can be downloaded and printed at any time
Our final report includes a summary of the TUI Restaurant Feedback and also a TUI guest analysis*
*Due to international regulations, it is only possible to provide a guest analysis with at least 30 reviews.
Time frame: 6 weeks
One terminal including the tablet
Real time analysis and push notifications (optional)
Final Report of the results
If you have further questions, please contact firstname.lastname@example.org