NEW! TUI Restaurant Feedback

Collect Feedback with the terminal and improve the restaurant experience of your guests!

 

With our feedback terminal you can collect your guests‘ feedback in just a few seconds right after their restaurant visit. The online dashboard shows an analysis of the feedback in real time. You will be notified immediately with push notifications on your phone – to act right away!

It‘s an easy concept:

Happy guests like to book again and recommend the hotel to their friends. Food & Beverage is the most important factor of the overall satisfaction in the hotel
(Source: TUI Customer Questionnaire Summer 2017)

In three steps to happier guests!

      1. The terminal moves into your hotel!

  • The delivered terminal can be assembled within a few minutes

  • Thanks to the resilient material, you can also place the terminal in outdoor areas

  • In case of questions, the technical support is happy to help

       2. Your guests are in demand!

  • Filling out the questionnaire only takes less than a minute

  • The questionnaire is already programmed in the tablet and can be adjusted to your restaurant

       3. Benefit from the professional analysis!

  • Real time analysis in the dashboard

  • If desired, you can receive push notifications on your smartphone about predefined words (e.g. „too salty“ or „dirty“)

  • Reports can be downloaded and printed at any time

  • Our final report includes a summary of the TUI Restaurant Feedback and also a TUI guest analysis*
    *Due to international regulations, it is only possible to provide a guest analysis with at least 30 reviews.

Facts

  • Time frame: 6 weeks

  • One terminal including the tablet

  • Real time analysis and push notifications (optional)

  • Final Report of the results

If you have further questions, please contact qualitysupport@tui.de

Click here for...

Example TUI Final Reporting

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